Cynthia "Cyndi" Penny

pilot.JPG

Education

University of Akron, Akron, OH

  • Bachelor of Science in Human Resource Management

New England Institute of Technology, Warwick, RI

  • Associates of Science, Architectural Drafting

Affiliations

GIRL SCOUTS OF AMERICA

Past Affiliations

LEADER OF TROOP 90601 GIRL SCOUTS OF NORTH EAST OHIO
Schedule and facilitate bi-weekly meeting for girls age 7-8
Manage product and cookie sales for troop of 12 girls/families
Prepare required financial reports of troop funds
Organize troop outings/activities
Chair annual Service Unit Cookie Rally (secure location and resources, coordinate
volunteers, run event) 

Experience

Experienced Product Application Specialist with a demonstrated history of working
in the banking, retail, and services industry. Skilled in Microsoft Excel, Customer
Service, Coaching, Presentation, and Computer-Aided Drafting (CAD). 
Determined technical professional with a BS focused in Human Resource
Management from The University of Akron. 

CAD DRAFTER, DRONE PILOT

AUGUST 2017 - PRESENT

Finish drafting surveying and engineering plans in AutoDesk and Microstation CAD platforms

PRODUCT APPLICATION SPECIALIST DIEBOLD NIXDORF

MAY 2006 - JULY 2017
Create shop drawings of financial and retail facilities applying DN solutions
Analyze and assess designs reducing project costs
Audit orders/project mark-up to ensure proper equipment arrives on site
Complete drawing sets by required deadline to maintain project timeline
Verbal and written correspondence with customers to provide solutions
Respond to customer inquiries for product specifications ie. antique safes
Edit department web site utilizing Microsoft SharePoint Designer 2007
Removed 1200 redundant files, reducing required server storage by 30% 

HUMAN RESOURCES ADMINISTRATOR STERLING JEWELERS
APRIL 2005 – MAY 2006
Submit employee separation and drug screening paperwork
Schedule meetings for Human Resources Director
Process pre-hire tests/background checks daily for field retail locations
Respond to requests for clarification of decision to hire/not hire
Assign and enter employee numbers into HRIS (Lawson) software
Maintain more than 9,000 employee personnel files ensuring privacy